The Leuven Institute for Ireland in Europe
A unique resource
for Ireland in Europe

Front of House Traineeship

The Leuven Institute for Ireland in Europe is currently interviewing for a Front of House Traineeto join our team in Leuven, Belgium on a six-month basis: (longer placements will also be considered)

Front of house staff are responsible for:

  • Managing the Reception, Telephones, and Room Reservations
  • Ensuring reception is covered during business hours.
  • Delivering a professional greeting to clients and visitors, to the highest standards
  • Ensuring visitors booking in and out system is maintained and adhered to at all times
  • Assisting with setting up and ensuring smooth running of conferences and meetings.
  • Ensuring the reception area is maintained to a high standard and is presentable at all times.
  • Producing receipts and invoices for clients.
  • Filing and organising documents.
  • Reviewing and setting procedures for effective operation
  • Implement dynamic operational working procedures, to support the delivery of service excellence
  • Develop strong communication and line reporting procedures to guide service implementation making improvements or changes where required

Skills:

  • Excellent people skills
  • Able to operate with minimal input from senior management, exercise excellent judgement and decision making and customer service driven.
  • Excellent communication skills, both orally and written and the ability to communicate effectively at all levels.
  • Confident in both when to make a decision, and when to seek further clarification on a decision.

Additional Benefits:

  • The opportunity to work with other Trainees from both different areas and countries
  • Accommodation, provisions for meals and laundry facilities are included as part of the placement
  • A weekly allowance of €125.00- paid into your Irish Bank Account

Please forward your CV by email to paulorahilly@leuveninstitute.eu

 

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